Befriending Service

The Hope House Befriending Service supports people in the North West Leicestershire area whose quality of life or life expectancy will be affected by their condition, plus their carers and partners.

Started this summer, the service matches volunteers from all areas, interests, ages and personalities with local people who are maybe feeling lonely, isolated or would simply like someone new to talk to.  A weekly telephone call or Skype/Zoom chat is then arranged for a mutually convenient time.

One volunteer, Lynda, recently said “Talking to my new lady is great! We found we had a lot in common straight away and conversation flowed easily. I’m looking forward to our talks each week and finding out more about her. It’s a very easy thing to do and so worthwhile.”  Another volunteer, Barbara, has responded to her befriendee’s situation by simply listening - “she listed all the problems that she has been facing over the last week or so.   I think you could say that it was useful as a 'safety valve' for her.  I do think she did sound a little more cheerful at the end of the call.”

We will soon also be starting a pen pal service, for those people who enjoy receiving a letter on a regular basis.

For more information about the Hope House Befriending Service, please call Carol, Care Services Manager, on 07483 124 926 or email  We are here to support you.